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Activision Blizzard sued for deceptive practices concerning authentication technology

NEWS | ? Comments |

Author: Nicholas Greene  

Guess what, folks? Blizzard's getting sued! 

As a journalist, I'm expected to maintain some degree of impartiality. After all, how can one report in a fair and balanced manner if one's own opinion gets in the way, right? With that said, it was pretty difficult not to smile at the news. 

In short, they had it coming. 

Activision Blizzard sued for deceptive practices concerning authentication technology

As it turns out, Benjamin Bell, the lead Plaintiff, is suing both Blizzard Entertainment and its parent company, Activision, for "deceptive and unfair practices" in the sale of its authentication software. If you'll recall, there was a fairly large number of people getting "hacked" in Diablo III, having entire characters stripped of their gold and gear. Even though it was obviously a security problem on their end, Blizzard tried to pin it on their customers.

Activision Blizzard sued for deceptive practices concerning authentication technology

Of course, people who shelled out cash for their Authenticators (pictured above) would be protected, presumably, and anyone who tried to claim otherwise was essentially accused of being hired to do so.

Bell is seeking class damages for consumer fraud, unjust enrichment, negligence, breach of contract, and bailment. He claims (rightly so, in my opinion) that the Authenticators don't really "fix" anything, and that the same security problem occurs in the defendant's games with or without the authentication software.

The sale of Authenticators, which can be acquired as either a physical product or a downloadable app, has brought Blizzard around $26 million in revenue, according to Bell's complaint. Given the fact that the organization requires gamers to store personal information on Blizzard's Battle.net website, it's unfair that they should put the onus on gamers to purchase additional security products. 

Activision Blizzard sued for deceptive practices concerning authentication technology

"Defendants negligently, deliberately, and/or recklessly fail to ensure that adequate, reasonable procedures to safeguard the private information stored on this website. As a result of these acts, the private information of plaintiffs and class members has been compromised and/or stolen since at least 2007," reads the complaint, which totals 33 pages in length. 

Bell seeks damages as well as an injunction to prevent Blizzard from "tacking on" undisclosed costs after the purchase of games, and to prevent the requirement of signing up for Battle.net accounts.

You can read more about the case through the source link below. 

Source: Courthouse News

Link: Blizzard Blue Post

Posted on: 11/09/2012 | ? Comments
Tags: Activision, Blizzard, Diablo III, D3, Benjamin Bell, lawsuit, juicio, demanda, authentication technology, Authenticator, Video Game News
Nicholas Greene

A gamer at heart, Nick started writing when he was a child. He holds a BA in English, works as a freelancer, and loves every minute of it. One day, he hopes to net himself a career in game design - but that's something for the future.

The views of GameDynamo's writers are not necessarily the views of the website as a whole. However, we support freedom of speech and enjoy diverse opinions about video games. Hopefully you do too!


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